CONTACT US:

  • Company Name
  • Megawheels (Shenzhen) Electronics CO., LTD.
  • Address
  • B625, Chengshishanhai center, 18, Zhongxing road, Bantian street, Shenzhen, 518129, China
  • Customer Service
  • amz-jlk@hotmail.com  (Amazon customer service)
    ebay-support@megawheels.com  (EBay customer service)
    support@megawheels.com  (Official website service)

  • Distribution & Wholesale Cooperate

    America & EU Market
    Contact: Mike Chen
    Tel: +86-13760468813
    Whatsapp: 008613760468813
    Skype: hemakkip
    Email: coo@megawheels.com

 

After-sales consultation, please provide the platform order number

 

Technical Support

Thanks for following Megawheels and if you have any question with us or our products, please feel free to email us with support@megawheels.com

After-sale Service,One Year Limited Warranty Policy

  • The product bought from Megawheels comes with 1-year limited warranty against mechanical defects, policy as followed.
  • 1. When purchase time (from the time when customer bought the product) is less than 1 month, we can offer refund or replacement;
  • 2. When purchase time is 1-3 months, free maintenance or replacement will be available, and we will cover the shipping and mainte-nance fees;
  • 3. When purchase time is 3-6 months, we offer free maintenance and pay the shipping fee to send it back to customer, but customer should cover the shipping fee to send the defect product back to us;
  • 4. When purchase time is 6-12 months, we only offer free maintenance, customers should pay for all the shipping fees.
  • 5. For refund requests that meet the after-sales refund terms, we will complete the refund within 1-3 business days.