• Company Name
  • Megawheels (Shenzhen) Electronics CO., LTD.
  • Address
  • B625, Chengshishanhai center, 18, Zhongxing road, Bantian street, Shenzhen, 518129, China
  • Customer Service
  •  (Amazon customer service)  (EBay customer service)  (Official website service)

  • Distribution & Wholesale Cooperate

    America & EU Market
    Contact: Mike Chen
    Tel: +86-13760468813
    Whatsapp: 008613760468813
    Skype: hemakkip


After-sales consultation, please provide the platform order number


Technical Support

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After-sale Service,One Year Limited Warranty Policy

  • The product bought from Megawheels comes with 1-year limited warranty against mechanical defects, policy as followed.
  • 1. When purchase time (from the time when customer bought the product) is less than 1 month, we can offer refund or replacement;
  • 2. When purchase time is 1-3 months, free maintenance or replacement will be available, and we will cover the shipping and mainte-nance fees;
  • 3. When purchase time is 3-6 months, we offer free maintenance and pay the shipping fee to send it back to customer, but customer should cover the shipping fee to send the defect product back to us;
  • 4. When purchase time is 6-12 months, we only offer free maintenance, customers should pay for all the shipping fees.
  • 5. For refund requests that meet the after-sales refund terms, we will complete the refund within 1-3 business days.