America & EU Market
Contact: Mike Chen
Tel: +86-13760468813
Whatsapp: 008613760468813
Skype: hemakkip
Email: coo@megawheels.com
Technical Support
Thanks for following Megawheels and if you have any question with us or our products, please feel free to email us with support@megawheels.com
After-sale Service,One Year Limited Warranty Policy
The product bought from Megawheels comes with 1-year limited warranty against mechanical defects, policy as followed.
1. When purchase time (from the time when customer bought the product) is less than 1 month, we can offer refund or replacement;
2. When purchase time is 1-3 months, free maintenance or replacement will be available, and we will cover the shipping and mainte-nance fees;
3. When purchase time is 3-6 months, we offer free maintenance and pay the shipping fee to send it back to customer, but customer should cover the shipping fee to send the defect product back to us;
4. When purchase time is 6-12 months, we only offer free maintenance, customers should pay for all the shipping fees.
5. For refund requests that meet the after-sales refund terms, we will complete the refund within 1-3 business days.